Logging into the WooCommerce app once meant typing your store URL into a phone keyboard and navigating a login screen that split logins between WordPress.com and WordPress.org. We knew this could be frustrating, especially on mobile devices. That’s why we’ve modernized our login experience to make it faster and easier for sellers to access their accounts.
When our company launched the month-long Radical Speed Month hackathon, mobile code wrangler Jiří Malina and I worked together to find a solution to this frustrating experience for sellers. Getting there meant finding the right solution and simultaneously submitting changes to the WooCommerce core, WP Admin, WordPress.com, and both the iOS and Android apps. It was no small task, so we had to be sure we chose the right solution.
When we were deciding what to build, we dug into the data and discovered a key insight: most merchants who installed the app were already logged into their store on their desktop computers. So instead of asking them to retype everything on their phone’s tiny keyboard, we developed a new way: a QR code on the desktop that lets you securely log into the mobile app in seconds.
No installation required: simply update your WooCommerce plugin and mobile app. The QR code is available once you use WooCommerce version 10.9.1 and app version 25.2 (on Android or iOS), or your Woo store is connected to a WordPress.com account via Jetpack.
After you have performed the update, you can log in as follows:
- Log into your store on a desktop computer and open woo.com/mobilelogin.
- Follow the instructions on your desktop to obtain the QR code.
- In the WooCommerce mobile app, tap the Scan QR code knob.
- Scan the QR code and you are logged in!
The QR code login is available now for all users. If you don’t see the option yet, make sure you’ve updated to WooCommerce 10.9.1 and mobile app version 25.2.
Jorge is team leader of the WooCommerce Mobile team, helping shape the future of ecommerce management on the go. With over 12 years of mobile development experience across multiple products, including over 5 years dedicated to WooCommerce Mobile, Jorge is passionate about providing merchants with fast, intuitive, and reliable tools to run their business anywhere.
